Privacy Policy
Last Updated: 01/01/2025Smype ("we," "us," or "our") is committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and mobile app (collectively, the "Services"). By using Smype, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please discontinue use of our Services.
1. Information We CollectWe collect certain types of information to improve our Services and provide a seamless experience.
Personal DataWhen you create an account or use Smype, we may collect:
- Email address (required for account creation and notifications)
- Full name (optional, but helps personalise your profile)
- Profile information (such as a profile picture, if uploaded)
- Location data (if you allow location access on your device)
Usage DataWe collect information about how you use Smype to improve functionality, including:
We do not track users through cookies or other third-party tracking technologies.- The actions you take (e.g., Smype creation, comments, and interactions)
- The pages or screens you visit
- App performance and crash reports
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Smype
- Help connect users experiencing similar issues
- Send notifications about Smype updates or responses (you can opt out)
- Monitor usage patterns to improve user experience and performance
- Detect and prevent fraudulent or abusive activity
3. Information Sharing and DisclosureWe do not sell, rent, or trade your personal information. However, we may share information in the following cases:We only share the minimum amount of data necessary for these purposes.
- With Service Providers: We may share data with trusted third-party vendors who help us operate Smype (e.g., hosting, analytics, customer support).
- Legal Compliance: If required by law, court order, or regulatory authorities, we may disclose certain data.
- Business Transfers: If Smype is acquired or merged with another company, your information may be transferred as part of that transaction.
4. Data Storage and SecurityWe take security seriously and implement appropriate measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.Your data is stored securely and retained only as long as necessary to provide our Services or comply with legal obligations.
5. Your Rights and ChoicesDepending on your location, you may have the following rights regarding your personal data:To exercise any of these rights, please contact us at support@smype.com.
- Access – You can request a copy of the personal data we hold about you.
- Correction – You can update or correct any inaccurate information.
- Deletion – You can request that we delete your personal data (see Data Deletion section below).
- Opt-Out – You can opt out of marketing emails or notifications at any time.
6. Data DeletionYou can request to delete your account and personal data by contacting us at support@smype.com. Once requested, we will remove your data unless required to retain it for legal or operational reasons.
7. Children’s PrivacySmype is not intended for children under 13, and we do not knowingly collect personal data from minors. If we learn that a child under 13 has used our Services, we will take steps to delete their data.
8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any significant changes will be communicated through the Smype platform or via email. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.
9. Contact UsIf you have any questions about this Privacy Policy or your data, please contact us at:
Smype Support
- Email: support@smype.com
- Address: 63 Havelock Road, Brighton, England, BN1 6GL
© Smype 2025